Developed by a national award-winning event manager with decades of event experience, this course explores the practical, real-world skills you need to deliver a wide range of events.
Successful Event Management
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Course Catalogue:
Community Building, Advocacy and Stakeholder Engagement
These topics are of special interest to not-for-profit organisations, charities, clubs and community groups. The courses are focused on building community connectedness and increasing member involvement, and also explore world-changing skills related to citizenship, campaigning and getting your message out.
Individual Bookings
See our calendar for all scheduled courses in this category & book a space online now.
Group bookings
If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.
Public Speaking: Advanced
Designed for those who have completed our intermediate public speaking course and/or have significant public speaking experience, this course develops specialist skills for those who wish to convince others, raise awareness or publicly advocate.
Risk Management Plans
Risk management is the process of identifying and assessing the specific risks affecting a situation and developing a plan to deal with them. This course is a guide to developing a risk management plan for a specific project or area, or for a whole organisation.
Prevent Abuse and Neglect
Prevention is better than cure, but often our response to situations of abuse and neglect are left until after harm has been caused. This course explores ways that professionals, support workers and family can recognise and prevent abusive situations before they occur.
Coaching Skills
Unlike teaching, mentoring or counselling, a coach’s role is to help another find solutions, improve skills and expand their competence. This course looks at how to become a great workplace coach and provide others with support that can fuel incremental improvement.
Complaint Handling and Customer Retention
Organisations spend huge amounts of money on attracting new clients, while it is far easier to retain those they already have. Explore what it takes to retain customers and learn how the way complaints are handled can impact service quality and organisational success.
Strategic Planning Skills
Strategic planning is about taking a structured ‘big picture’ approach to achieving an organisation’s mission and objectives. This practical course provides a flexible template for creating a strategic plan and the skills and resources to create a tailored plan.
Group Facilitation Tools
Designed to develop skills to lead and facilitate group activities and discussions in a variety of professional settings, this course explores how to lay the foundations for effective group processes and what it takes to create safe spaces and keep participants engaged.
Intervention Skills: Stand Up for Justice
Knowing how to intervene in a case of danger or injustice is a core life skill which can often protect the vulnerable and prevent serious harm. This course teaches the practical steps a bystander can take to reduce risk and make a difference in the moment.
Sustainable Event Management
Events can do significant social and environmental damage, or they can have a powerful positive impact, depending on their environmental ‘footprint’. This course explores easy and low-cost ways an event can become more sustainable and shows the benefits of doing so.
Sourcing Sponsors
Many non-profit organisations and special events benefit from sponsorship to enhance their operations, build capacity and sometimes even for survival.
Sharing Your Story
Human beings respond more to stories than the most well-researched facts or persuasive arguments. This compelling course is designed to help participants harness the power of their own personal lived experience and share their story to support others.
On Board: Introduction to Governance
Many people find themselves on a board or management committee without the fundamental skills essential for basic legal compliance. This course is an essential introduction for any new or prospective board members, along with anyone wanting to brush up on the basics.
On Board Again: Further governance skills
Stewardship of an organisation is an essential contribution to community life. A Board or Management Committee with strong skills makes a key difference to staff, members and stakeholders, improving corporate competence and confidence.
Fundraising and Income Diversification
While many income streams and traditional funding sources have diminished in the COVID era, other opportunities have opened up.
This course is an overview of everything your non-profit organisation, small business or charity needs to know for diversifying income and financial sustainability.
Everyday Counselling Skills
Many aspects of our lives involve informal but often vitally important counselling situations. This two-day course teaches participants a series of structured, discussion-based counselling tools which will allow them to engage and support others when required.
Individual Advocacy
Advocacy is all about speaking up about our rights, preferences and needs and communicating clearly about what we want. Whether you are advocating for yourself, a loved one or a client, this course will provide you with the skills, tools and knowledge to have a real impact.
Attracting and Managing Volunteers
Volunteers are the lifeblood of many community organisations, and managing them effectively is every bit as important and challenging as managing paid staff.
Persuasive Communication
It takes more than facts to shift someone else’s thinking. We are often more influenced by factors such as the emotional impact of an argument. Based on a psychologically informed approach, this course introduces techniques to enhance communication and be persuasive.
Empathy in Action
The transformative power of deep understanding. Empathy is a key element of Emotional Intelligence and has been hailed as a twenty-first century “superpower” for anyone dealing with human beings. Going far beyond intellectual understanding or sympathy, which might be considered “feeling for” someone, empathy is all about “feeling with”.
Systemic Advocacy
Advocacy means speaking out on behalf of someone’s rights or best interests and systemic advocacy is about how we improve the system to make things better for everyone, rather than just an individual. This course provides foundation knowledge for effective systemic advocacy.
Media Skills: Attracting Coverage
This course provides foundational knowledge in how media works and emerging trends in the media sector. It explores the process of engaging with the media, attracting positive news coverage and managing media relations.
Double Your Membership
Enhance your greatest asset. This course is for organisations who would like to establish an effective membership program or enhance and develop their existing program.
Grant Writing
For community organisations, obtaining reliable funding is the cornerstone to being able to deliver services and achieve objectives. This practical course examines what funding bodies are really looking for and how to maximise the success of grant applications.
Succession Planning for Staff and Boards
Succession planning is the ongoing process of preparing an organisation for the transition of key roles and the handover of information, relationships and systems. This course teaches a well-planned approach to succession and provides processes for smooth implementation.
Community Consultation Tools
Community consultation is the process of involving people in decision-making and community activities. This course explores the various types of community consultation as well as specific skills and approaches for carrying it out effectively.
Public Speaking: Intermediate
Designed for those who have completed an introductory course and/or have speaking experience, this course teaches specific skills for more impactful speaking, including techniques such as vocal range, verbal technique, stance, posture, and use of storytelling.
Inclusive Workplaces
Workplaces that embrace diversity and create a welcoming culture enjoy a range of benefits. This course explores diversity and the concepts of intersectionality, personal difference, privilege, cultural inclusion, unconscious bias and systemic advantage.
Public Speaking: Introductory
Designed for beginners and those who feel nervous about public speaking, this course will boost confidence and upgrade speaking skills, focussing on confident delivery, managing anxiety, understanding audiences and structuring a speech.
Collaboration and Conflict Resolution
The ability to work collaboratively with others is a fundamental skill that most of us have never been taught. This powerful course explores what it takes to understand others better and work together more productively.