Course Duration: 1 day

Advanced De-escalation Skills

Specialist skills for challenging situations

Following on from our introductory De-escalating Conflict and Aggression, this course further develops skills in preventing violence and responding to aggression, covering more specialised situations and behaviours that any of us could encounter in the community.

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Course Detail

Following on from our popular “De-escalating Conflict and Aggression”, this more advanced course further develops skills in preventing violence and responding to aggression.

Building on the general skills and techniques covered in the introductory course, this course covers more specialist situations and behaviours which any of us could encounter in the community.

Participants must have attended our introductory course or equivalent to get the most from this more specialist course.

Topics include

Behaviour intervention issues
Assertive communication
Normalising statements
Language and message framing
Mirroring skills
Recognising and responding to symptoms of psychosis, alcohol and drug effects, panic attack and an actively suicidal person
Legal issues and duty of care

This course includes

Engaging, up-to-date materials.
Take-home resource package.
All day catering and beverages - with dietary needs catered for.
Certificate of attendance.

•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

About Us

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

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Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Tue, 5 Dec

1 Day Course

West Leederville

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Public training PRICES – 2023/2024

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price per person:

One-day courses: $315 Standard | $215 NFP | $145 Concession

Two-day courses: $540 Standard | $370 NFP | $250 Concession

Half-day courses: $190 Standard | $130 NFP | $85 Concession

Standard: Corporate and Government
NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
Concession: Concession Card Holders paying as individuals

SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials ($25 half day | $45 one day | $90 two days). Links to apply for scholarships are shown in individual events when available.

CUSTOM training PRICES – 2023

The prices below are valid until end of 2023. However, while 2024 will see a necessary price rise to keep pace with increasing costs, all custom courses booked by the end of 2023, with deposit paid, will be charged at 2023 prices regardless of when the course is delivered.

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and course customisation.

Price per group:

One-day courses: $2200 Standard | $1850 NFP

Two-day courses: $4400 Standard | $3700 NFP

Half-day courses: $1400 Standard | $1200 NFP

Contact us for a personalised quote.

Related Courses

If you found this course to be relevant, you might also be interested in the following course(s):

De-escalation Skills for Disability Workers

Specialist skills for the disability sector

How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. Based on our popular standard De-escalation course, this specialist version is designed especially for disability sector professionals.

View Course

Disability Awareness: Access and Inclusion

Beyond compliance

Workplaces are required to offer equal access, equity and inclusion to people of all abilities, however in this course participants will learn how to go beyond compliance to create places that are universally accessible and celebrate diverse strengths.

View Course

View Our Courses by Category

Aboriginal Culture and Wellbeing

Communication and Interpersonal Skills

Community Support Worker Tools

Conflict and De-escalation

Diversity and Inclusion

Leadership and Management

Mental Health

Mental Health First Aid (MHFA)

Operational Skills

Public Speaking

Resilience and Wellbeing

Trauma