So much of what we do relies on our ability to work collaboratively with others, yet this is a skill most of us have never been taught.
This powerful course is ideal for anyone who works as part of a team that includes diverse and conflicting perspectives. We explore what it takes to understand others better and work together more productively.
We develop a suite of skills for managing conflicts and reconciling our differences productively and explore what it takes for genuine collaboration.
Topics include
- Clear expectations and shared understandings
- Conflict styles
- When and how to yield
- Listening skills
- Saying no
- Collaborative vs confrontational language
- Contagious calm
- Collaborative decision making
- Mediating agreement
This course includes
- Engaging, up-to-date materials.
- Take-home resource package.
- All day catering and beverages - with dietary needs catered for.
- Certificate of attendance.
