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Level 1, 20 Southport St, West Leederville WA 6007

(08) 6117 5520
Upcoming Training
Course Duration: 1 day

Individualised Services and Person-Centred Care

Responding to individual needs

Person-centred care is about responding to individual needs and preferences when providing health and community services. This course shows how to provide individualised services, while balancing considerations such as duty of care and organisational requirements.

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Course Detail

Person-centred care is all about responding to individual needs and preferences when providing health and community services.

In an era of consumer-choice funding and sector evolution, service provision is all about moving beyond the “one size fits all” approaches of the past, to individual focus, personalised planning and responsive, nimble services.

This engaging and stimulating course invites participants to discover ways to support self-determination and utilise practical tools for providing genuinely individualised services, while balancing considerations such as duty of care, financial constraints and organisational requirements.

Topics include

  • Traditional vs individualised approaches
  • Identity, diversity + citizenship
  • Self-determination
  • Personalised planning
  • Strengths-based practice
  • Enhance choice and control
  • Recognise consumer expertise
  • Source further support

This course includes

  • Engaging, up-to-date materials.
  • Take-home resource package.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.
•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

About Us

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

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Looking for something else?

Search our entire training catalogue to find what you need.

Full Catalogue

Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Sorry, this course is not scheduled in our public calendar at present

We may schedule this course in an future semester. If you'd like to be kept up-to-date with our ongoing public-training program, please join our mailing list at the bottom of this page.

If you have a number of people who require this course, we have separate pricing for you. Please take a look at our custom training services where we can schedule and run this course just for your team.

If you have any other queries, don't hesitate to contact us.

 

See All Our Upcoming Courses

Public training PRICES 2025

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price* per person:

One-day courses: $325 Standard | $220 NFP | $150 Concession

Two-day courses: $555 Standard | $380 NFP | $260 Concession

Two-day Mental Health First Aid courses (including Manual): $590 Standard | $415 NFP | $295 Concession

Half-day courses: $195 Standard | $135 NFP | $87 Concession

  • Standard: Corporate and Government
  • NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
  • Concession: Concession Card Holders paying as individuals

*Prices for Dare to Lead™ and Certificate in Changemaking courses listed in those events when available.

 

CUSTOM training PRICES 2025

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and content customisation.

Price per group from:

One-day courses: $2500 Standard | $1950 NFP

Two-day courses: $4950 Standard | $3850 NFP

Half-day courses: $1550 Standard | $1280 NFP

Contact us for a personalised quote.

Discover More That We can Do For You

Download our Course Catalogue 2025 to see brief descriptions of courses.

Our Professional Development Courses for Community Services & Healthcare Organisations 2025 brochure contains information about courses to suit community services and healthcare organisations.

Download our  Professional Development Courses for Corporate and Government Organisations 2025 brochure for more information on courses to suit corporate and government bodies.

SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials. Prices and links to apply for scholarships are shown in individual events when available.

Related Courses

If you found this course to be relevant, you might also be interested in the following course(s):

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Journeys towards wellbeing

A collaboratively-developed, person-centred action plan can be the cornerstone of many community services. This course is designed to help staff develop their skills in service planning and create more effective and personalised documents for each client.

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Defensible Documentation

Improved professional record keeping

Client records and progress notes are key tools in recording client progress, demonstrating duty of care and informing decision making. This practical course will help participants improve their documentation, making records more effective, relevant and efficient.

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Dignity of Risk

Balancing human rights with duty of care

Part of ensuring human dignity is accepting the right of each person to take risks and make choices. This course explores how we can ensure that legal and safety requirements are met while maximising an individual’s self-determination and freedom.

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View Our Courses by Category

Aboriginal Culture and Wellbeing

Communication and Interpersonal Skills

Community Support Worker Tools

Conflict and De-escalation

Diversity and Inclusion

Leadership and Management

Mental Health

Mental Health First Aid (MHFA)

Operational Skills

Public Speaking

Resilience and Wellbeing

Trauma