2024 Semester 1 Calendar now published & available for booking!

Level 1, 20 Southport St, West Leederville WA 6007

(08) 6117 5520
Upcoming Training
Course Duration: 1 day

Individualised Services and Person-Centred Care

Responding to individual needs

Person-centred care is about responding to individual needs and preferences when providing health and community services. This course shows how to provide individualised services, while balancing considerations such as duty of care and organisational requirements.

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Course Detail

Person-centred care is all about responding to individual needs and preferences when providing health and community services.

In an era of consumer-choice funding and sector evolution, service provision is all about moving beyond the “one size fits all” approaches of the past, to individual focus, personalised planning and responsive, nimble services.

This engaging and stimulating course invites participants to discover ways to support self-determination and utilise practical tools for providing genuinely individualised services, while balancing considerations such as duty of care, financial constraints and organisational requirements.

Topics include

  • Traditional vs individualised approaches
  • Identity, diversity + citizenship
  • Self-determination
  • Personalised planning
  • Strengths-based practice
  • Enhance choice and control
  • Recognise consumer expertise
  • Source further support

This course includes

  • Engaging, up-to-date materials.
  • Take-home resource package.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.
•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

About Us

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

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Looking for something else?

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Full Catalogue

Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Sorry, this course is not scheduled in our public calendar at present

We may schedule this course in an future semester. If you'd like to be kept up-to-date with our ongoing public-training program, please join our mailing list at the bottom of this page.

If you have a number of people who require this course, we have separate pricing for you. Please take a look at our custom training services where we can schedule and run this course just for your team.

If you have any other queries, don't hesitate to contact us.

 

See All Our Upcoming Courses

Public training PRICES – 2023/2024

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price per person:

One-day courses: $315 Standard | $215 NFP | $145 Concession

Two-day courses: $540 Standard | $370 NFP | $250 Concession

Half-day courses: $190 Standard | $130 NFP | $85 Concession

  • Standard: Corporate and Government
  • NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
  • Concession: Concession Card Holders paying as individuals

 SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials ($25 half day | $45 one day | $90 two days). Links to apply for scholarships are shown in individual events when available.

CUSTOM training PRICES – 2023

The prices below are valid until end of 2023. However, while 2024 will see a necessary price rise to keep pace with increasing costs, all custom courses booked by the end of 2023, with deposit paid, will be charged at 2023 prices regardless of when the course is delivered.

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and course customisation.

Price per group:

One-day courses: $2200 Standard | $1850 NFP

Two-day courses: $4400 Standard | $3700 NFP

Half-day courses: $1400 Standard | $1200 NFP

Contact us for a personalised quote.

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Journeys towards wellbeing

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Improved professional record keeping

Client records and progress notes are key tools in recording client progress, demonstrating duty of care and informing decision making. This practical course will help participants improve their documentation, making records more effective, relevant and efficient.

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Dignity of Risk

Balancing human rights with duty of care

Part of ensuring human dignity is accepting the right of each person to take risks and make choices. This course explores how we can ensure that legal and safety requirements are met while maximising an individual’s self-determination and freedom.

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View Our Courses by Category

Aboriginal Culture and Wellbeing

Communication and Interpersonal Skills

Community Support Worker Tools

Conflict and De-escalation

Diversity and Inclusion

Leadership and Management

Mental Health

Mental Health First Aid (MHFA)

Operational Skills

Public Speaking

Resilience and Wellbeing

Trauma