Community Support Worker Tools
Our Community Support Worker Tools Courses
These courses are designed to provide specialist tools and skills for those who work in the community and healthcare sectors, from management to frontline roles.
Built around key concepts such as person-centred care, self-determination, and strengths-based practice, the training helps develop best-practice skills and explores emerging issues.
Who are these courses for?
Designed for anyone working in human services, community or caring professions, this course provides insight and practical skills for working with people who face issues with substance use, focusing on the crucial areas of habit, addiction and behaviour change.
Strengths-based practice focuses on building a person’s strengths and aptitudes, rather than working on their problems. This course develops strengths-based practitioners’ skills, as well as providing foundation knowledge for those new to this approach.
Solution-focused therapy is a practical, outcome-oriented approach to counselling, which can achieve short-term resolution of a range of problems and issues. This course is suitable for professionals from diverse health, community and education settings.
Drawing on years of research and providing evidence-based tools, this course helps participants understand the complex forms of domestic violence, recognise the signs and empowers them with the skills and resources to offer support.
Effective professional relationships require boundaries to protect both clients and workers. This course looks at boundary frameworks and explores how to create positive, effective relationships within appropriate legal and ethical parameters.
A powerful but easy to learn technique, mindfulness is clinically proven to promote balance and wellbeing while helping with a wide range of mental health disorders. This course provides participants with the foundations for establishing a daily mindfulness practice.
Mental health symptoms and best practice responses vary with age, and age-related cognitive changes also impact mental health. Gain an understanding of the mental health issues facing older people in order to respond effectively to the needs of clients and loved ones.
Like many aspects of our lives the experience of trauma can be passed between generations. Explore the particular effects of intergenerational trauma and how it presents in people’s lives to assist in providing more appropriate and empathetic services.
Person-centred care is about responding to individual needs and preferences when providing health and community services. This course shows how to provide individualised services, while balancing considerations such as duty of care and organisational requirements.
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