Tue, 25 Feb
This introductory course provides practical de-escalation tools and techniques to help prevent violence and defuse volatile situations.

Wed, 26 Feb
+Thu, 27 Feb
Internationally recognised two-day crisis response course and Mental Health First Aid accreditation.

Tue, 4 Mar
Practical and engaging, this course for managers will build skills in identifying and working with neurodivergent people and getting the best from diverse teams.

Wed, 5 Mar
Led by an Aboriginal trainer, explore ways to make organisations and communication more welcoming, inclusive and culturally safe for Aboriginal people.

Thu, 6 Mar
Learn the fundamental skills of leading a team and providing others with supervision and support, while forging team synergy and a positive work environment.

Fri, 7 Mar
Workplaces must offer equal access, equity and inclusion to all people. Learn how to move beyond compliance and create places that celebrate diverse strengths.

Tue, 11 Mar
Learn how to improve your records, making them more effective, relevant and efficient. Includes direct practise of the skills covered, with individual feedback.

Wed, 12 Mar
Develop skills for communicating with people with a range of perspectives and behaviours, building stronger relationships and managing challenging conversations.

Wed, 12 Mar
Gain a better understanding of the trauma experience and be equipped to provide more appropriate and empathetic services.

Thu, 13 Mar
Designed for beginners and those who feel nervous about public speaking, this one-day program will boost your confidence and upgrade your speaking skills.

Please take note of our training course refund terms & conditions.