Zoom or Room? If you are isolating or prefer to attend remotely, our courses are now offering the option of Zoom attendance.
See our upcoming schedule of courses below & book your space online now. If you can’t find the course you’re looking for, then please contact us to let us know &/or sign-up to our newsletter to be notified of additions to our upcoming schedule.
If you have a team/group of people that require training, feel free to book online on any upcoming public course. However, we can also provide dedicated courses just for you - at our premises or yours - from our catalogue or bespoke. Please contact us so that we can discuss your exact needs.
Download your own copy of our '22 Semester 1 Training Calendar
We offer many more courses than we have in our upcoming schedule at any one time. Don’t forget to check out our full catalogue to see what we can provide. Before you book please be sure you understand our course refund terms and conditions
How we respond to a potential crisis can make the difference between smooth resolution and an emergency situation. This introductory course provides tools and techniques for participants to respond appropriately to threatening, violent or aggressive behaviour.
Dissociation is a mental process where a person disconnects from their thoughts, feelings, memories or sense of identity. This course explores the nature of dissociative illnesses and provides a stigma-free overview of causes, symptoms and treatments.
Following on from our introductory De-escalating Conflict and Aggression, this course further develops skills in preventing violence and responding to aggression, covering more specialised situations and behaviours that any of us could encounter in the community.
Client records and progress notes are key tools in recording client progress, demonstrating duty of care and informing decision making. This practical course will help participants improve their documentation, making records more effective, relevant and efficient.
A suicide prevention plan is a powerful prevention tool containing personalised strategies for a suicidal person to draw upon, even when alone. This important course provides the skills and resources to create an effective and personally meaningful plan to help save vulnerable lives.
Advocacy means speaking out on behalf of someone’s rights or best interests and systemic advocacy is about how we improve the system to make things better for everyone, rather than just an individual. This course provides foundation knowledge for effective systemic advocacy.
This internationally recognised two-day crisis response course is the mental health equivalent of standard First Aid and will equip participants with the skills to recognise and respond appropriately, until professional help arrives.
The experience of trauma can have an effect throughout a person’s lifetime, influencing the way they think, work, form relationships and make choices. Gain a better understanding of the trauma experience and be equipped to provide more appropriate and empathetic services.
Our body image can have profound implications for our physical and mental health, confidence and self-esteem. This practical course explores the issues around personal body image and how it is formed, along with the dangers of negative body image.
Self-harm involves the deliberate causing of pain or injury to oneself, usually as an extreme way of trying to cope with distressing or painful feelings. This evidence-driven course demystifies self-harming behaviours and explores the diverse forms self-harm can take.
Self-regulation of emotions is a constant process which governs our responses to our experiences and environment. This course introduces a set of tools and strategies for modulating responses and managing mood, which can be used personally or with clients.
A collaboratively-developed, person-centred action plan can be the cornerstone of many community services. This course is designed to help staff develop their skills in service planning and create more effective and personalised documents for each client.