2024 Semester 1 Calendar now published & available for booking!

Level 1, 20 Southport St, West Leederville WA 6007

(08) 6117 5520
Upcoming Training
Course Duration: 1 day

Assertive Communication

Standing your ground

Assertiveness is about open and honest communication, without being either aggressive or passive. This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

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Course Detail

Assertiveness is all about open and honest communication, without being either aggressive or passive. Assertive people stand up for their own and others’ rights in a calm and positive manner and feel comfortable and confident handling conflict and disagreement with others.

This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

This highly practical course provides participants with plenty of opportunity to practise the skills covered and try out new techniques in a safe and supportive environment.

Topics include

  • Discerning between passive, aggressive and assertive styles
  • Communicating clearly about rights and preferences
  • Speaking up in groups
  • Dealing with overbearing personalities
  • Standing your ground
  • Being able to say no

This course includes

  • Engaging, up-to-date materials.
  • Take-home resource package.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.
•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

About Us

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

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Looking for something else?

Search our entire training catalogue to find what you need.

Full Catalogue

Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Wed, 13 Dec

1 Day Course

West Leederville
Book Now

Thu, 27 Jun

1 Day Course

West Leederville
Book Now
See All Our Upcoming Courses

Public training PRICES – 2023/2024

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price per person:

One-day courses: $315 Standard | $215 NFP | $145 Concession

Two-day courses: $540 Standard | $370 NFP | $250 Concession

Half-day courses: $190 Standard | $130 NFP | $85 Concession

  • Standard: Corporate and Government
  • NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
  • Concession: Concession Card Holders paying as individuals

 SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials ($25 half day | $45 one day | $90 two days). Links to apply for scholarships are shown in individual events when available.

CUSTOM training PRICES – 2023

The prices below are valid until end of 2023. However, while 2024 will see a necessary price rise to keep pace with increasing costs, all custom courses booked by the end of 2023, with deposit paid, will be charged at 2023 prices regardless of when the course is delivered.

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and course customisation.

Price per group:

One-day courses: $2200 Standard | $1850 NFP

Two-day courses: $4400 Standard | $3700 NFP

Half-day courses: $1400 Standard | $1200 NFP

Contact us for a personalised quote.

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View Our Courses by Category

Aboriginal Culture and Wellbeing

Communication and Interpersonal Skills

Community Support Worker Tools

Conflict and De-escalation

Diversity and Inclusion

Leadership and Management

Mental Health

Mental Health First Aid (MHFA)

Operational Skills

Public Speaking

Resilience and Wellbeing

Trauma