Level 1, 20 Southport St, West Leederville WA 6007

(08) 6117 5520
Upcoming Training
Course Duration: 1 day

Assertive Communication

Standing your ground

Assertiveness is about open and honest communication, without being either aggressive or passive. This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

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Course Detail

Assertiveness is all about open and honest communication, without being either aggressive or passive. Assertive people stand up for their own and others’ rights in a calm and positive manner and feel comfortable and confident handling conflict and disagreement with others.

This course will develop participants’ abilities to communicate assertively in the workplace and beyond, and develop more confidence in interpersonal situations.

This highly practical course provides participants with plenty of opportunity to practise the skills covered and try out new techniques in a safe and supportive environment.

Topics include

  • Discerning between passive, aggressive and assertive styles
  • Communicating clearly about rights and preferences
  • Speaking up in groups
  • Dealing with overbearing personalities
  • Standing your ground
  • Being able to say no

This course includes

  • Engaging, up-to-date materials.
  • Take-home resource package.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.
•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

About Us

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

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Looking for something else?

Search our entire training catalogue to find what you need.

Full Catalogue

Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Sorry, this course is not scheduled in our public calendar at present

We may schedule this course in an future semester. If you'd like to be kept up-to-date with our ongoing public-training program, please join our mailing list at the bottom of this page.

If you have a number of people who require this course, we have separate pricing for you. Please take a look at our custom training services where we can schedule and run this course just for your team.

If you have any other queries, don't hesitate to contact us.

 

See All Our Upcoming Courses

Public training PRICES 2025

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price* per person:

One-day courses: $325 Standard | $220 NFP | $150 Concession

Two-day courses: $555 Standard | $380 NFP | $260 Concession

Two-day Mental Health First Aid courses (including Manual): $590 Standard | $415 NFP | $295 Concession

Half-day courses: $195 Standard | $135 NFP | $87 Concession

  • Standard: Corporate and Government
  • NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
  • Concession: Concession Card Holders paying as individuals

*Prices for Dare to Lead™ and Certificate in Changemaking courses listed in those events when available.

 

CUSTOM training PRICES 2025

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and content customisation.

Price per group from:

One-day courses: $2500 Standard | $1950 NFP

Two-day courses: $4950 Standard | $3850 NFP

Half-day courses: $1550 Standard | $1280 NFP

Contact us for a personalised quote.

Discover More That We can Do For You

Download our Course Catalogue 2025 to see brief descriptions of courses.

Our Professional Development Courses for Community Services & Healthcare Organisations 2025 brochure contains information about courses to suit community services and healthcare organisations.

Download our  Professional Development Courses for Corporate and Government Organisations 2025 brochure for more information on courses to suit corporate and government bodies.

SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials. Prices and links to apply for scholarships are shown in individual events when available.

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Communication and Interpersonal Skills

Community Support Worker Tools

Conflict and De-escalation

Diversity and Inclusion

Leadership and Management

Mental Health

Mental Health First Aid (MHFA)

Operational Skills

Public Speaking

Resilience and Wellbeing

Trauma