Community Support Worker Tools

Our Community Support Worker Tools Courses

These courses are designed to provide specialist tools and skills for those who work in the community and healthcare sectors, from management to frontline roles.

Built around key concepts such as person-centred care, self-determination, and strengths-based practice, the training helps develop best-practice skills and explores emerging issues.

Who are these courses for?

While everyone is welcome, this content will be particularly useful for those working in areas such as disability, mental health, aged care, housing and homelessness, CaLD communities, Aboriginal and Torres Strait Islander communities, LGBTIQA+, youth, women, family and domestic violence, children and families, justice, and community development.

Holistic tools for recovery

A majority of Australians experience some form of depression at some time in their lives. This practical course focuses on evidence-based information about what works for managing and recovering from depression and provides a suite of tools for participants to use.

The ripple effect

Traumatic events often have a second wave of impact on the professionals who support the direct survivors, resulting in the “ripple effect” of vicarious trauma. This course explores the impacts of vicarious trauma on professionals and how we can prepare for and recover from it.

A harm minimisation perspective

Self-harm involves the deliberate causing of pain or injury to oneself, usually as an extreme way of trying to cope with distressing or painful feelings. This evidence-driven course demystifies self-harming behaviours and explores the diverse forms self-harm can take.

Identify and respond to psychotic disorders

Psychotic disorders include schizophrenia, bipolar disorder and drug-induced psychosis. This course is designed to help mental health workers and others who have contact with people experiencing these disorders and teaches practical ways to provide support.

Develop awareness and provide better support

Dissociation is a mental process where a person disconnects from their thoughts, feelings, memories or sense of identity. This course explores the nature of dissociative illnesses and provides a stigma-free overview of causes, symptoms and treatments.

Reactions, realities, recovery

The experience of trauma can have an effect throughout a person’s lifetime, influencing the way they think, work, form relationships and make choices. Gain a better understanding of the trauma experience and be equipped to provide more appropriate and empathetic services.

Trauma, tenacity, transformation

With the struggle of post-traumatic stress also comes the potential for post-traumatic growth. Grounded in research and solidly evidence-driven, this course explores the potential for leveraging positive transformation in the final stages of trauma recovery.

A personalised approach

A suicide prevention plan is a powerful prevention tool containing personalised strategies for a suicidal person to draw upon, even when alone. This important course provides the skills and resources to create an effective and personally meaningful plan to help save vulnerable lives.

Reducing Australia’s leading cause of preventable death

This lifesaving course is all about what ordinary people can do to reduce the risk of suicide among colleagues and the wider community. It explores preventative measures, how to talk about suicide, intervention skills and how to get help.

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