Operational Skills
Our Operational Skills Courses
These courses offer a range of practical operational skills for budget-conscious organisations to increase productivity and profile, and enhance day-to-day performance. Each course focuses on a key skillset, especially applicable to community organisations.
Who are these courses for?
We all get 24 hours per day, 365 days per year, but some of us seem to use that time more effectively. This course looks at a range of proven and effective tools to help participants to organise their lives and make the most of their limited time.
Advocacy means speaking out on behalf of someone’s rights or best interests and systemic advocacy is about how we improve the system to make things better for everyone, rather than just an individual. This course provides foundation knowledge for effective systemic advocacy.
Succession planning is the ongoing process of preparing an organisation for the transition of key roles and the handover of information, relationships and systems. This course teaches a well-planned approach to succession and provides processes for smooth implementation.
Developed by a national award-winning event manager with decades of event experience, this course explores the practical, real-world skills you need to deliver a wide range of events.
Strategic planning is about taking a structured ‘big picture’ approach to achieving an organisation’s mission and objectives. This practical course provides a flexible template for creating a strategic plan and the skills and resources to create a tailored plan.
Risk management is the process of identifying and assessing the specific risks affecting a situation and developing a plan to deal with them. This course is a guide to developing a risk management plan for a specific project or area, or for a whole organisation.
Many people find themselves on a board or management committee without the fundamental skills essential for basic legal compliance. This course is an essential introduction for any new or prospective board members, along with anyone wanting to brush up on the basics.
This course provides foundational knowledge in how media works and emerging trends in the media sector. It explores the process of engaging with the media, attracting positive news coverage and managing media relations.
Regardless of your product or service, marketing plays such a huge role in attracting customers and promoting messages, that it can be the difference between success and failure. Learn practical skills for promoting anything, including non-tangibles such as services, events and messages.
Showing 1-9 of 16 results
•Government •Community •Healthcare •Commercial •Education
Innovative professional development and community education training services
Looking for something else?
Search our entire training catalogue to find what you need.