2024 Semester 1 Calendar now published & available for booking!

Level 1, 20 Southport St, West Leederville WA 6007

(08) 6117 5520
Upcoming Training
Course Duration: 1 day

Defensible Documentation

Improved professional record keeping

Client records and progress notes are key tools in recording client progress, demonstrating duty of care and informing decision making. This practical course will help participants improve their documentation, making records more effective, relevant and efficient.

See Dates & Book

Course Detail

Far from being a trivial administrative document, client records and progress notes are key tools in recording client progress, demonstrating our duty of care and informing decision making.

This important and practical course will help participants improve their documentation, making records more effective, relevant and efficient. It includes direct practice of all the skills covered, with individual feedback, along with take-home tools and templates for use in future writing.

Topics include

  • Types of records
  • Suggested formats
  • Improved writing style
  • Inclusive and respectful language
  • The legal and practical role of client records
  • ABODE guidelines for case notes:
    Accurate, Brief, Objective and factual, Direct quotes, Easily understood
  • Legal awareness and compliance including privacy, consent, discrimination, FOI, duty of care evidence, information collection and storage

This course includes

  • Engaging, up-to-date materials.
  • Take-home resource package.
  • All day catering and beverages - with dietary needs catered for.
  • Certificate of attendance.
•Government •Community •Healthcare •Commercial •Education

Innovative professional development and community education training services

About Us

Group Bookings

Need this course, or something similar, for your team? We have separate group pricing for custom training.

Instead of attending a public course, it can be more cost-effective if we run this course for your team at your premises on a date of your choosing.

Contact us to discuss your specific needs & to obtain a quote.

Learn More

Looking for something else?

Search our entire training catalogue to find what you need.

Full Catalogue

Upcoming Course Dates

Please take note of our training course refund terms & conditions.

Wed, 29 May

1 Day Course

West Leederville
Book Now
See All Our Upcoming Courses

Public training PRICES – 2023/2024

Our scheduled public training courses are held at our venue and include take-home course materials and all-day catering.

Price per person:

One-day courses: $315 Standard | $215 NFP | $145 Concession

Two-day courses: $540 Standard | $370 NFP | $250 Concession

Half-day courses: $190 Standard | $130 NFP | $85 Concession

  • Standard: Corporate and Government
  • NFP: Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals
  • Concession: Concession Card Holders paying as individuals

 SCHOLARSHIPS FOR PUBLIC TRAINING

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee toward catering and materials ($25 half day | $45 one day | $90 two days). Links to apply for scholarships are shown in individual events when available.

CUSTOM training PRICES – 2023

The prices below are valid until end of 2023. However, while 2024 will see a necessary price rise to keep pace with increasing costs, all custom courses booked by the end of 2023, with deposit paid, will be charged at 2023 prices regardless of when the course is delivered.

Custom courses for your organisation are suitable for groups of 6 to 24 people and include quality take-home materials and course customisation.

Price per group:

One-day courses: $2200 Standard | $1850 NFP

Two-day courses: $4400 Standard | $3700 NFP

Half-day courses: $1400 Standard | $1200 NFP

Contact us for a personalised quote.

Related Courses

If you found this course to be relevant, you might also be interested in the following course(s):

Better Professional Writing

Clarity, continuity and creativity

Designed for those who use writing in their professional lives, this course assumes a good grasp of the basics such as spelling and grammar. It looks at improving the quality of documents and enhancing the style, impact and clarity of written work.

View Course

Client-Centred Plans

Journeys towards wellbeing

A collaboratively-developed, person-centred action plan can be the cornerstone of many community services. This course is designed to help staff develop their skills in service planning and create more effective and personalised documents for each client.

View Course

Professional Boundaries

Where to draw the line

Effective professional relationships require boundaries to protect both clients and workers. This course looks at boundary frameworks and explores how to create positive, effective relationships within appropriate legal and ethical parameters.

View Course

View Our Courses by Category

Aboriginal Culture and Wellbeing

Communication and Interpersonal Skills

Community Support Worker Tools

Conflict and De-escalation

Diversity and Inclusion

Leadership and Management

Mental Health

Mental Health First Aid (MHFA)

Operational Skills

Public Speaking

Resilience and Wellbeing

Trauma